This Privacy Policy describes how Prescented (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://prescented.com.
Who we are
Prescented is a small retail store based in Bedford, Texas. Our website address is https://prescented.com. You can reach us at support@prescented.com.
What personal data we collect and why we collect it
When you place an order, we collect the information needed to process and deliver it: your name, billing and shipping addresses, email address, and phone number. We use this information to process your payment, fulfill your order, communicate with you about it, and provide customer support.
Payments
Payments on this site are processed by Stripe. When you pay by card, your card details are entered directly into Stripe’s secure payment fields and are transmitted to Stripe — we never see, handle, or store your card numbers. Stripe’s use of your payment information is governed by Stripe’s Privacy Policy.
Who we share your data with
To fulfill your order, your shipping name, delivery address, and phone number are shared with our supplier in China, who ships your order directly to you. This sharing is limited to what is needed to deliver your purchase.
We do not sell your personal information to anyone, and we do not share it with advertisers.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
WooCommerce uses cookies to keep track of cart contents while you are browsing our site.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Order records are retained for as long as needed for tax, accounting, and customer-service purposes, and then deleted or anonymized.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Contact
For privacy questions or requests, email support@prescented.com.
Last updated: October 23, 2026.